What to expect
What should I expect during my paramedical exam?
Congratulations on your decision to apply for insurance. As part of the application process, you will take part in a paramedical examination. Below are answers to frequently asked questions about the paramedical process:
What is a paramedical exam?
A paramedical examination usually includes the recording of height, weight, blood pressure and pulse. The exam may also include the collection of blood, urine, oral fluid, and an EKG and/or X-ray, depending on the insurer’s underwriting guidelines for your age and insurance amount. Additionally, if a medical history interview is required, this will be completed either over the phone or during the time of your exam. All of this information allows the insurance company to perform a comprehensive evaluation of your current health.
Where is the exam performed?
ExamOne paramedical professionals perform examinations at one of our convenient ExamOne or Quest Diagnostics locations. If desired, the exam may be performed at your home or workplace. You choose the time and place most convenient for you.
How long will the examination last?
The examination time can last from 15 to 45 minutes depending on the required services.
What if blood has to be drawn?
If a blood sample is required by the insurance company, a medically-trained ExamOne professional will perform the collection. Only single-use, sterile, disposable needles are used to collect the specimen and vinyl gloves are always worn.
What is an EKG?
An EKG records electric impulses of the heart. If an electrocardiogram (EKG) is required by the insurance company, it will be performed at the time of the examination. An EKG recording is usually complete in less than 10 minutes.
What happens when the exam is complete?
Any specimens obtained during the examination are sent to Quest Diagnostics or another designated laboratory and the results are forwarded to the insurance company for assessment. ExamOne professionals are not aware of the tests performed on the specimen(s) at the laboratory and do not receive the test results. If you have any questions regarding your application or your test results, please contact your insurance agent or the insurance company.
The paramedical examination and any additional requirements are forwarded to the insurance company. You will be contacted if additional information is required.
Who do I contact with questions about my scheduled appointment?
Please call the number you were provided at the time of scheduling or when your appointment was confirmed. Additionally, you can call our Customer Solutions Group 1.877.933.9261, 7:30 a.m. – 5:30 p.m. CST or provide us your information at https://www.examone.com/about-us/contact-us/.
How do I obtain my laboratory test results?
Most applicants can access their laboratory results via our secure website.* If you are unable to access your results, you can obtain a copy of your results by contacting your agent or insurance company.
* This service is subject to insurance company participation. Many companies offer a customized service that they administer. Please contact your insurance agent or company to find out about the availability of your laboratory results. If your insurance company participates in ExamOne’s service, your results should be available in 7 to 14 days.